Frequently Asked Questions
Payments
We accept most major credit and debit cards and we also accept PayPal and Clearpay. Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason your credit card will be refunded.
Refunds and Returns
Thanks for purchasing our products at Eclectic Witch Collection. In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for ​a refund. If anything is unclear or you have questions feel free to contact